Version 1.4, 1. October, 2023
1. About checking contact information and identity
1.1 Punktum dk is obliged to secure correct contact information of those who have registered a .dk domain name (hereinafter “domain name”). This is necessary for Punktum dk to comply with Section 18 of the Danish Domain Names Act, which stipulates that registrants’ contact information in Punktum dk’s database must be accurate and up to date.
1.2 This procedure describes how Punktum dk checks the contact information, such as name and address, and the identity of registrants resident in Denmark, who have already registered a domain name.
1.3 Punktum dk checks that the information specified in section 1.2 are accurate. Checks are also performed to ensure compliance between the registered contact information and the registrant’s identity.
2. MitID control
2.1 At Punktum dk’s request, a registrant with an address in Denmark must provide accurate contact information and provide proof of identity using MitID containing the registrant’s name. This can be done via Punktum dk’s self-service portal at https://self-service.punktum.dk/.
Punktum dk may require that other equivalent electronic identification be used in instead of MitID.
2.2 Registrants, who are private individuals, must log in with their MitID and then enter their civil registration (CPR) number. Correct identity is considered proven when Punktum dk can confirm compliance between the MitID used and the CPR number supplied. Punktum dk then deletes the information about the registrant’s CPR number.
Name and address information are regarded as accurate once Punktum dk has compared the information against the CPR register and can confirm a match with the information registered with Punktum dk.
2.3 Registrants representing a company, authority or association must log in with the MitID employee signature. Correct identity is considered proven when Punktum dk can confirm a match between the MitID used and the business registration (CVR) number supplied. Name and address information are regarded as accurate once Punktum dk has compared the information against the CVR register and can confirm a match with the information registered with Punktum dk.
2.4 Private individuals with a CVR number associated with their personal MitID may choose to be checked according to either section 2.2 or 2.3. The domain name will then be registered with Punktum dk as associated with a private individual or with a company, respectively.
2.5 Punktum dk does not give the registrant access to Punktum dk’s self-service portal if the above MitID check is not completed.
3. Request for MitID control
3.1 As part of Punktum dk’s control that a registrant's contact information and identity are accurate, Punktum dk may request the registrant to complete MitID control. If the registrant does not complete MitID control within the time limit set by Punktum dk, Punktum dk may suspend the domain names for which the registrant has the right of use.
3.2 A registrant who has had his/her domain name(s) suspended because MitID control has not been completed may contact Punktum dk’s customer service for guidance in a new opportunity to complete MitID control. If the registrant has not completed MitID control within 30 days after the date of suspension of the registrant's domain name (s), Punktum dk will delete the domain name(s) in question.
4. Further documentation regarding identity and contact information
4.1 In special cases, Punktum dk may as part of the control request the registrant to submit documentation of his or her identity and contact information, i.e., name, address, and telephone number.
4.2 Punktum dk may suspend the registrant's domain names and terminate the registrant's agreement on the right to use the domain names, if documentation for the registrant's identity and contact information, cf. section 4.1, which Punktum dk can approve, has not been received within the specified time limit.
5. Automatic alignment with CPR and CVR
5.1 As part of the validation process, Punktum dk merges a registrant’s name and address information with the CPR or CVR register. Changes to name and address are updated automatically, except in the following circumstances:
- When a registrant whose name and address have been merged with the CPR register receives name and address protection in the CPR register, any subsequent changes to name or address will not automatically be registered with Punktum dk. In such cases, the registrant is obliged to ensure that information registered with Punktum dk is kept up to date.
- When a registrant whose name and address have been merged with the CPR register moves from Denmark to another country, this change of address is not automatically registered with Punktum dk. In such cases, the registrant is obliged to ensure that information registered with Punktum dk is kept up to date.
5.2 If a wish to change the registrant’s name is a wish to enter a new registrant, the registrant must follow the procedure for transfer of a .dk domain name.
This procedure is established pursuant to Section 14 (1) of the Danish Domain Names Act. Punktum dk is obliged to comply with good domain name practice when establishing the procedure, cf. Section 14 (3) of the Domain Names Act.