Version 2.0, 1. October, 2023
1. About checking contact information and identity
1.1 Punktum dk is obliged to secure correct contact information of those who have registered a .dk domain name (hereinafter “domain name”). This is necessary for Punktum dk to comply with Section 18 of the Danish Domain Names Act, which stipulates that registrants’ contact information in Punktum dk’s database must be accurate and up to date.
1.2 This procedure describes how Punktum dk checks the contact information, such as name, address and email address, and the identity of new registrants resident outside Denmark, provided in connection with an application for domain name or a transfer of a domain name.
1.3 Punktum dk checks that the information specified in section 1.2 are accurate. Checks are also performed to ensure compliance between the registered contact information and the registrant’s identity.
1.4 A new registrant is a legal or natural person who registers a new domain name or has a domain name transferred to himself or herself.
2. Risk-based checks, etc.
2.1 Punktum dk bases checks of the contact information and identity of new registrants on a risk-based assessment of the information supplied in connection with an application for a domain name or a transfer of a domain name.
2.2 Based on the risk assessment, Punktum dk may ask a new registrant to provide documentation of accuracy of contact information as they appear in Punktum dk’s systems and correct identity.
2.3 If Punktum dk determines that there is no risk, Punktum dk will not ask the new registrant for documentation and the registrant may continue to use of the domain name.
2.4 If Punktum dk detects a risk, the new registrant will be asked to submit documentation before the domain name can be used. Punktum dk will suspend all domain names registered by the registrant if documentation that can be approved by Punktum dk is not received within the time limit set, which means that the registrant will lose the right to use the domain names. After 30 days, Punktum dk deletes the domain names.
2.5 The new registrant has one opportunity to submit documentation within the given time limit. Based on this, Punktum dk will decide to either approve or reject the documentation.
2.6 A registrant whose domain name has been suspended because Punktum dk cannot approve the submitted documentation, cf. sections 2.4 and 2.5, may within the first 5 days after the date of suspension get one more opportunity to submit documentation for correct contact information and identity. If Punktum dk does not receive documentation which Punktum dk can approve within the time limit set, Punktum dk will delete the registrant’s domain name(s) 30 days after the date of the suspension.
2.7 A registrant who has been given one more opportunity to submit documentation, cf. section 2.6, but has not submitted documentation that Punktum dk can approve, may, while the domain is suspended, still submit new documentation to Punktum dk. This must be submitted by using the contact form on www.punktum.dk and must be submitted in enough time for Punktum dk to assess the new documentation before expiry of the suspension period and thus before deletion of the domain name.
2.8 The registrant must provide picture ID and legitimate, authoritatively issued documentation of contact information. Documentation must be in Danish or English. Punktum dk provides detailed instructions in the notification accompanying the request for documentation.
This procedure is established pursuant to Section 14 (1) of the Danish Domain Names Act. Punktum dk is obliged to comply with good domain name practice when establishing the procedure, cf. Section 14 (3) of the Domain Names Act.