Questions and answers
If you have problems with the administration of your domain, you can most likely find the answer here.
FAQ
Falske e-mails
How much does it cost to have a .dk domain name?
Why is my domain name not working?
How do I register a .dk domain name?
Who is Punktum dk?
How do I change nameserver for a domain name?
My desired domain name is not available. What can I do?
Do I need to enter into a data processing agreement with Punktum dk if I have registered a .dk domain name?
What is the .dk self-service and what can I use it for?
How do I get in touch with the person behind a .dk domain name?
What does it mean to be registrant managed?
My domain name is registered to a discontinued company. Can I keep the right to use it?
I have received an invoice - can I send it to another billing contact
I have received an invoice – can I defer payment?
Can my provider pay my Punktum dk invoice?
I have cancelled my domain name – do I still have to pay the invoice?
How do I register and unsubscribe from e-Boks?
How do I register and unsubscribe from direct debit service (Betalingsservice)?
What do I do if I do not have access to my contact information at Punktum dk?
Did you forget your log-in information?
What is the difference between a registrant, proxy and payer?
What do I do if the registrant of a domain name has passed away?
How do I manage my IDs if my NemID is linked to several different user ID's?
Why do I have several different user IDs?
I want to be anonymous in whois - What should I do?
Can I delete my user ID?
My domain name is registered to a discontinued company. Can I keep the right to use it?
What does registrar management mean?
Can my provider pay my Punktum dk invoice?
Er du kunde hos CloudNordic (Azerocloud)? Klik her
How can I find an approved registrar?
What is a registrar?
Estate and .dk domains
What does it mean that my domain name is validated?
What is ID check?
What should I do if I do not have MitID?
What should I do if my association does not have a MitID?
What should I do if my company does not have a MitID?
How do I complete the ID check?
Why am I experiencing problems logging in with MitID?
Why do I need to perform ID checking?
NemID ceases
Do I need an address to be a registrant?
How do I gain access to Punktum dk’s processing of my personal data?
How can I have the personal data that Punktum dk holds about me rectified?
I want my information to be hidden from the public in the WHOIS database, what can I do?
How can I have my personal data deleted from Punktum dk?
I have name and address protection. Who can see my information?
What should I do if I think I have the right to a domain name that is taken?
Where can I complain about website content?
How do I complain about typosquatting?
When can I complain to Punktum dk, the Danish Complaints Board for Domain Names and the police?
How can I file a report with the police about a .dk domain name or a website?
Can I complain about Domain Name Warehousing?
Can I complain to Punktum dk about the use of a .dk domain name?