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How do I change the name server (webhost) for a .dk domain name?

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If you want a different web hosting provider (nameserver provider), your domain needs to be moved to new nameservers. You should therefore contact your new nameserver provider, where you can change the nameservers in one of the following ways: 

  1. The new provider gives you the new nameservers, so you can change them yourself via our self-service portal. In this case, you can follow our guide below. 

  1. The new provider makes the change for you, and then you receive a request that you must approve via the self-service portal at Punktum dk. 

  1. The new provider asks you to retrieve an authorization code/AUTH-ID code – also known as an EPP code - via our self-service portal. Once logged in, go to the "Domain Names" menu, click directly on your domain name, and then select "Change Nameserver" under the "Manage Authorization Codes" section on the right side. Here you can generate a code that you copy and send to the new provider. 

 

Instructions for adding new name servers through self-service

Step 1

Find the domain name in the list of your domain names and tap it.

Step 2

Select "Change Name Servers" in the menu on the right under "Manage Domain Name".

Step 3

Enter the name of one of the name servers you wish to switch to. Click on NEXT.

Step 4

Check that the information entered is correct and click CONFIRM.

 

Are you experiencing an error 

If you experience errors when trying to change nameservers, you can check what the problem is via this page. You need to select "Show options" and enter the nameservers you want to troubleshoot under "Run." After running the test, it will tell you which configuration errors are preventing you from changing nameservers. You can copy the link to the page and send it to your nameserver provider so they can resolve the issue. 

Is your domain registrar managed? 

It is not possible to change nameservers yourself if you are registrar managed. To change providers under registrar management, you must retrieve a code via the self-service portal that you can give to your new provider. Through the self-service portal, select "Change Registrar" next to your domain name. 

You can read more about registrar management by clicking here.