Are you unsure whether the email is from Punktum dk? See the guide here

Who is responsible for updating contact information?

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If the registrant is managed by you, you are responsible for updating the contact information.

For Danish registrants, Punktum dk automatically updates the name and address from CPR/CVR, while you update the email address and phone number.

For foreign registrants, you update the address, email address and phone number. The name cannot be updated on an existing contact, but the domain name can be transferred to a new registrant if necessary.