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NemID expires on 31 October. Remember to add MitID to your login. You can read more here.

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I have received an invoice – can I defer payment?

FAQ I have received an invoice – can I defer payment? … Unfortunately, the payment date of an already issued invoice cannot be changed. If we have not received payment for your domain name before it expires, the domain name will be suspended. You can …

FAQ

I have received an invoice - can I send it to another billing contact

FAQ I have received an invoice - can I send it to another billing contact … If you want to change the billing contact, you should do so on our self-service portal. The change will apply from the next invoice issued for the domain name. Once an invoice has …

FAQ

Estate and .dk domains

FAQ Estate and .dk domains … If the registrant for one or more domain names has passed away, only the deceased's heir can gain access to manage (transfer or delete) the domain name. To access this, the heir must submit a probate certificate. If there are …

FAQ

Missing address

FAQ Missing address … When you are a registrant of a .dk domain name, you must, in accordance with the terms for .dk domain names , ensure that your address information is correct at all times and can be documented. It is therefore not possible to be a …

FAQ

What should I do if I do not have NemID?

FAQ What should I do if I do not have NemID? … Danish citizens can only use .dk domains with NemID validation. Everyone who has a .dk domain name, who is resident in Denmark, must associate a NemID with their profile on self-service. The process starts …

FAQ

What does it mean that my domain name is validated?

FAQ What does it mean that my domain name is validated? … Validation means that Punktum dk compares the name and address information provided to us with the information listed in the Danish National Register of Persons/Companies. The name and address …

FAQ

Did you forget your log-in information?

FAQ Did you forget your log-in information? … Did you forget your log-in information? You can find your user ID by clicking here . You can find your password by clicking here …

FAQ

Why do I have several different user IDs?

FAQ Why do I have several different user IDs? … When you register a new .dk domain name, you can inform your registrar about the user ID you already have. If you do not inform the registrar, a new user ID will automatically be created every time you …

FAQ

I want to be anonymous in whois - What should I do?

FAQ I want to be anonymous in whois - What should I do? … You must contact the Danish National Register of Persons (Folkeregistret) and apply for name and address protection in the register of persons. Once you have name and address protection, you will …

FAQ

Can I use NemID on hardware?

FAQ Can I use NemID on hardware? … Unfortunately, we do not support NemID use on hardware. If you do not use a NemID code file, key card or app, and can only use NemID on hardware, you should contact our Customer Service, which can initiate an alternative …