Webinar summary: Fast Track Transfer

Type: Online registrar webinar

Participants: 21

Slides

Agenda

  • Introduction to the Fast Track Transfer feature
     
  • How registrars are prioritized
     
  • Who will have access – and to what
     
  • Walkthrough of the feature and its functionality
     
  • Technical specifications, including a link to GitHub
     
  • Information about the Sandbox (note: view-only, not testable, as functionality is in self-service)
     
  • Q&A
QuestionAnswer / Status
Why include registrars that do not support Fast Track, when this will inevitably lead to a failed transfer flow if the selected registrar does not support the feature?

Punktum dk explained that Fast Track Transfer is an optional feature and that registrants must retain the freedom to choose any registrar. To ensure neutrality and equal treatment of all registrars, both participating and non-participating registrars will continue to be displayed in the registrar list.

Updated 1 July 2026: The solution is designed to preserve the registrant’s freedom of choice, consistent with the existing transfer process. Participation in Fast Track Transfer remains opt-in, but registrars that choose not to participate will still be listed.

Why has the bulk transfer feature been postponed?Punktum dk confirmed that development of the bulk transfer functionality is ongoing. The feature remains a high priority and is currently planned for release in Q4 2026, following the summer period.
Have you considered that some registrars on the list do not accept direct customers and only operate wholesale? Does it make sense to display them?

Punktum dk confirmed that registrars operating through resellers may appear in the registrar list, as the contractual relationship exists with the registrar rather than individual resellers. Participants raised concerns that this could confuse registrants who are unable to purchase services directly. Punktum dk acknowledged the issue and will review how wholesale and reseller-based registrars are presented.

Updated 9 July 2026: Registrars that do not sell domain names directly have been filtered from the list.

e-Boks campaign – who will receive the communication?Punktum dk clarified that communications will target registrants who are considered part of a registrar’s portfolio (e.g., where the registrar is registered as nameserver contact, payer, or proxy) but who are not yet formally under registrar management. Further details on campaign criteria and target groups will be provided.
Will you provide a list of all available fields, and how will company registrants be represented?

Company registrants will appear in the same structure as individual registrants, with the company name displayed in the name field. Punktum dk investigated the addition of registrant type information and CVR/VAT numbers where available.

Updated 1 July 2026: Additional fields have been included and documented in the Fast Track Transfer technical specification available on GitHub.

Updated October 2026: The technical specification has also been extended with the contact.identity_validation_status field, providing registrars with information about the registrant's current identity validation status. The available fields and payload examples for individual and company registrants are documented in the technical specification.

Wouldn't an opt-in registrar list reduce support requests and improve the user experience?

Participants suggested that only registrars actively opting in should be shown, preventing registrants from selecting providers that do not accept direct customers or do not wish to participate. Punktum dk considered this suggestion but ultimately chose to maintain a complete registrar list to preserve registrant choice.

Updated 1 July 2026: Participation in Fast Track Transfer is opt-in, but all registrars remain visible in the registrar selection list.

Updated October 2026: The registrar selection list continues to include both participating and non-participating registrars, allowing registrants to choose their preferred registrar. However, wholesale-only registrars that do not offer services directly to registrants have been filtered from the list.

How can a registrar reject a Fast Track Transfer request?

Registrars can reject a transfer request by returning a non-success HTTP response code.

Registrars should return an appropriate HTTP error response based on the reason for rejecting the request. The supported HTTP status codes include 401, 404, 408, 409, 422, 500 and 503.

Supported HTTP error codes are documented in the updated technical specification. Display of error reasons to end users in the Self-Service Portal is not yet implemented.

The technical specification has been updated. Key changes include:

- Added error response codes and example error response.

- Clarified purpose of contact element and contact cloning behaviour during transfer.

- Added payload fields table with contact type enum values and examples for individual and company registrants.

- Added the contact.identity_validation_status field to provide registrars with the registrant's current identity validation status.

What response codes are being handled by Punktum dk when customer details are provided to the registrar, and what information can we provide back to the registrant?

Updated October 2026: Punktum dk supports a defined set of HTTP response codes that registrars can use to indicate whether a Fast Track Transfer request has been accepted or rejected.

For rejected requests, registrars can provide an error field containing an explanation of why the request could not be processed.

The display of detailed error messages in the Self-Service Portal is not yet documented as implemented. Until this functionality is available, registrants will receive a general error message if their transfer request cannot be completed.

Further details about supported HTTP response codes and error handling are available in the technical specification.

Can we provide a landing page even if we do not participate in Fast Track Transfer?

Yes. The registrar can always provide a URL to an optional page to support their customers. This URL can be updated in our registrar portal, and it is displayed in our registrar listings.

The URL is also shown on the page that appears after the "Select Registrar" step, which also contains the generated Auth-ID for transfer, in the .dk self-service portal.

For registrars participating in Fast Track Transfer, the technical specification describes a separate process where the registrar returns a transfer_session_url. This URL redirects the registrant directly to the registrar's transfer flow.

The possibility of adding a separate configurable landing page specifically for Fast Track Transfer has also been considered as an additional enhancement. Further information about its availability will be provided once confirmed.

Are all incoming transfers ID validated? If not, can we reject them?

No. Not all registrants are ID validated. Registrars may reject transfer requests by returning a non-success HTTP response code, after which Punktum dk will notify the registrant.

Updated October 2026: The Fast Track Transfer technical specification has been updated to include the registrant's identity validation status in the request payload.

The contact.identity_validation_status field provides registrars with information about the registrant's current validation status. The following values are supported:

- verified_by_registrar

- verified_via_eid

- verified_by_id_documentation

- approved_after_risk_assessment

- unverified

Registrars can use this information when assessing a Fast Track Transfer request and may reject the request using an appropriate HTTP error response.

Improvements to the communication of rejected transfers, including the display of specific error messages, are described in the technical specification.

Should ID validation be mandatory before a registrant can initiate a transfer?

With NIS2, a restriction was introduced in the .dk self-service portal, meaning that only registrants who have completed ID/data verification or have an approved risk assessment can access the self-service portal and switch to registrar management.

If an ID verification process is already underway, it will transfer together with the registrant handle, retaining the original deadline and responsible party.

Punktum dk acknowledged the concern and stated that further validation requirements may be considered after gaining operational experience with the solution.

Updated October 2026: The Fast Track Transfer specification now includes the registrant's identity validation status in the request payload, allowing registrars to identify the current validation status before processing the request. This does not introduce an additional mandatory identity validation requirement for Fast Track Transfer.

Should an outstanding invoice on a domain that has not yet expired prevent a transfer?

Punktum dk has confirmed that unpaid invoices will continue to block transfers. Allowing transfers while preserving existing payment obligations would require significant changes to Punktum dk’s systems and is therefore not planned.

Registrants must settle any outstanding invoices through the self-service portal before transferring a domain to registrar management.

What is the order used when identifying the registrar associated with a domain? Is the payer prioritised, or does the existing NSA-first order remain?

The order remains:

1. NSA (Name Server Administrator)

2. Payer

3. Proxy

Company CVR numbers should be included.

Updated 1 July 2026: Danish and international company registration numbers (CVR or equivalent) have been added where available. The new fields are documented in the Fast Track Transfer specification on GitHub.

The inclusion of company registration numbers was considered beneficial for improving matching between registrants and registrars.

The specification includes the optional contact.vat_number and contact.p_number fields for company registrants, public organisations and associations. These fields are populated when the information is registered at Punktum dk. Otherwise, the values are returned as null.

Why are all registrars displayed instead of only the current registrar?

The solution is designed to preserve the registrant’s freedom of choice and aligns with the existing domain transfer process, where all eligible registrars are available for selection.

Registrars that do not offer domain registrations directly to registrants have been filtered from the list to ensure that registrants are presented with relevant options.

If we do not opt in to Fast Track Transfer, will we still be listed?

Yes. Registrars that choose not to participate in Fast Track Transfer will still appear in the registrar selection list.

Registrants selecting a non-participating registrar will continue through the standard transfer process, where they receive an Auth-ID to share with their chosen registrar.

Registrars that do not offer services directly to registrants are excluded from the selection list.

Is Fast Track Transfer an opt-in or opt-out service?

Participation is opt-in. Each registrar can decide whether to enable participation in Fast Track Transfer.

Registrars wishing to participate must enable Fast Track Transfer in the Registrar Portal and configure an endpoint URL for receiving transfer requests. An API key can also be configured if required.

Only registrars that have actively opted in will be presented as supporting Fast Track Transfer in the self-service portal.

Could existing customers be guided towards selecting their current billing registrar to maintain the customer relationship and reduce confusion?

Punktum dk does not currently see a need for additional guidance. The billing registrar is already one of the criteria used when determining registrar relevance, and registrars are presented in the following order:

1. NSA

2. Payer

3. Proxy

This prioritisation helps registrants identify registrars already associated with their domain names while preserving their freedom to select another eligible registrar.

Have you considered that some registrars on the list only operate through resellers and do not accept direct customers?

Updated 3 July 2026: A filter and an explanatory note have been added to the Registrar Portal for registrars operating through resellers.

Punktum dk acknowledged concerns that displaying wholesale-only registrars may cause confusion for registrants seeking direct service.

The presentation of reseller-based and wholesale registrars has therefore been reviewed and adjusted accordingly.

Updated 9 July 2026: Wholesale-only registrars that do not offer services directly to registrants have been filtered from the registrar selection list in the self-service portal. This ensures that registrants are presented with registrars that can accept direct customer requests.