Customer Service

There are many risks associated with receiving a phishing email, so you should:

• Never open links or attachments
• Report the email as phishing to your email provider
• Delete the email immediately 

If you accidently clicked on a link or similar, immediatly take the following actions:

• Close the page that the link opened
• Change your password, if you provided login details
• Contact your bank if you shared payment information 

It can be difficult to completely avoid receiving fake emails, but you can train yourself to spot them. 

Always remember to check the sender’s email address, our official contact information and be generally skeptical of unexpected emails with payment demands. 

To avoid relying on receiving emails from us, you can sign up for payment services (Betalingsservice), automatic card payments, and e-Boks when paying your invoices.

Sign up through our self-service by logging in here. 

Have you experienced that your nameservers or email settings have been changed without your awareness?

If you suspect unauthorized changes, please contact our customer service as soon as possible. You can either use our contact form or call us at +45 33 64 60 60 for direct assistance.