Customer Service

Find help and answers to questions about your .dk domain name. Here, you can contact customer service and find guidance on registrar management, rules, and documents.

Self service

Log in to the self-service portal to view your .dk domain names and details.

Log in to the self-service portal

Questions about your invoice?

Find help regarding your invoice and payment for your .dk domain name.

Get help with invoicing

Help with ID verification

Get guidance on completing the ID check for your .dk domain name.

Get help with ID verification

Is your domain name suspended?

Read about suspension and how to get your .dk domain name restored.

Read about suspension

Choose a registrar for your .dk domain name

Going forward, your .dk domain name must be managed by a registrar. If you haven’t chosen one yet, this guide will help you through the transition, step by step.

See how to choose a registrar
Find forhanlder til dit .dk-domænenavn

You need to choose a registrar because, going forward, .dk domain names must be managed through a registrar and not directly with Punktum dk.

We are changing the model to make it simpler for you to have a .dk domain name. In future, you will only need to contact one place when you need help with your domain name: your registrar.

For many people, it will be natural to choose the registrar they already use for their website, web hosting or other services.

Need help?

Didn't find the answer to your question? Contact customer service, and we will help you further.

Contact customer service
Kontakt kundeservice global

Customer service is open

Monday 09:00 - 16:00
Tuesday 09:00 - 16:00
Wednesday Closed
Thursday 09:00 - 16:00
Friday 09:00 - 13:00

If you need help or have questions, please contact us, and we will get back to you as fast as possible. 

Other contact options

You can also get in touch calling us +45 33 64 60 60, alternatively we can call you back as soon as we are available again.

Customer service is closed

Monday 09:00 - 16:00
Tuesday 09:00 - 16:00
Wednesday Closed
Thursday 09:00 - 16:00
Friday 09:00 - 13:00

If you need help or have questions, please contact us, and we will get back to you as fast as possible.