Customer Service

Have you been asked to complete an ID check?
Here you can read about the documentation requirements for the ID check if you, as a registrant for a .dk domain name, are located outside of Denmark.

1. Valid photo ID (e.g. passport or driver’s license)

2. A recently taken photo of yourself (a selfie)

Requirements for the photo:

• The photo must be taken from the front and show your face.
• Forehead, cheekbones, and chin must be visible.
• Both eyes must be fully visible and the eyes facing the camera.
• Glasses must be without reflections and not toned.

3. Address documentation

Examples may include a utility bill (gas, water, electricity, heating, or phone), insurance documentation, or a bank document.

Important requirements:

• The document must be dated within the past 3 months.
• The document must contain your name and address.
• The document must not be cropped.

Acceptable file formats: JPG, JPEG, PNG, or PDF

Have you been asked to complete an ID check?
Here you can read about the documentation requirements for the ID check if you, as a registrant for a .dk domain name, are located outside of Denmark

1. Public authority documentation

Documentation for the company/association from two different public authorities.

Examples may include documents from e.g. a tax authority or an official business registry.

Important requirements:

• The document must not be cropped.
• The names of the company/association and the public authorities must be clearly visible.
• At least one of the two documents must not be publicly accessible.

2. Address documentation

Documentation for the company/association name and address that you have registered with us.

Examples may include a utility bill (gas, water, electricity, heating, or telephone) or a bank document.

Important requirements:

• The document must be dated within the past 3 months.
• The document must contain the company's/association’s name and address.
• The document must not be cropped.

Acceptable file formats: JPG, JPEG, PNG, or PDF.
 
 

DAS stands for Domain Availability Service. It is Punktum dk’s technical service for checking the availability of .dk domain names.

DAS shows the availability status of a .dk domain name. The service can return four responses:

• available
• unavailable
• available-on-waiting-list
• enqueued

No. DAS is an optional service. It is relevant when availability checks need to be integrated directly into systems, for example in a webshop or ordering flow.

No. DAS is used to check availability. Registration and subsequent administration of .dk domain names are handled through other technical services.

The full technical specification is available in Punktum dk’s GitHub repository. It includes information about endpoints, environments, status values, response formats, and examples.

Fast Track Transfer is a technical model that allows Punktum dk to send transfer information directly to a registrar once the registrant has selected the registrar and given consent in Punktum dk’s self-service portal.

No. Fast Track Transfer does not change the transfer rules themselves. The model only changes how the transfer is initiated, allowing information to be transferred system-to-system instead of being passed manually via the registrant.

Fast Track Transfer can be used to automate incoming transfers of .dk domain names to registrar management. It makes it possible to build a flow in which the registrant is redirected to the registrar’s own transfer flow.